e-Commerce Expert

Pre-transit is an Etsy-coded status that appears when you drop off your package at the post office (or the shipping carrier), but it hasn’t been scanned yet. Some sellers panic…

Pre-shipment is the first tracking status that appears when a seller creates a USPS shipping label but hasn’t handed over the package. We like to call it the “step zero”…

Have you ever wondered if the “damaged item” return request you processed was real? Or maybe questioned whether a customer could lose their receipt for the third time in a…

Imagine hitting your sales goal of $500,000 in a year (cue the happy dance). But only to realize that 18% of those orders were returned. That’s $90,000 worth of lost…

As a Shopify merchant, you know that customer reviews aren’t just about collecting opinions — they’re one of the most powerful tools to build trust, showcase your brand, and drive…

Are you looking to effortlessly build trust, boost conversions, and simplify your review management? Finding the right review app can be a game-changer for your online store, transforming casual browsers…

In today’s competitive online marketplace, building trust and showcasing credibility are paramount to converting visitors into loyal customers. You’ve worked hard to create amazing products, and now it’s time to…

Did you know that ecommerce returns cost the retail industry over $743 billion in 2023? WHAT?! Yes. You saw that right. We’re not trying to jump-scare you here, but that’s…

Do you get a lot of abandoned cart notifications? You know your product has the “IT” factor, and you have great reviews… but many customers still leave without buying.  You…